Section 1
Consent to Receive SMS Messages
By submitting your contact information to Jamaya Marketing LTD. or requesting AI Employees Support services, you agree to receive SMS messages related to service tickets, maintenance updates, scheduling confirmations, and other service-related notifications.
Opt-Out Policy
You may opt out of receiving text messages at any time by replying STOP. After opting out, you will no longer receive SMS updates but may still receive email or phone communications as part of your service agreement.
Message Frequency and Rates
Message frequency will vary depending on your service requests and account activity. Message and data rates may apply according to your mobile carrier’s plan.
Mobile Information
No mobile informatiom will be shared with third party/affiliates for marketing or promotiona purposes.
Support and Contact
For questions about this policy or assistance with SMS communications, please contact us at: support@jamayaai.com · +1 516 770 0603.
Section 2
Our Growth Commitment — $1,500 Sales Threshold
Your monthly service payments only become active once your accumulated sales reach one of the following milestones:
- $1,500 minimum in a single month
- $3,000 within a 2-month period; or at any month when your sales volume is proportional to $1,500/month
- $18,000 total within your first year
This "grace period" ensures the system is performing before your full financial commitment kicks in.
Section 3
Mutual Confidentiality
We both agree to treat each other's sensitive information (business plans, data, and tech specs) with the same care we'd give our own, using industry-standard security.
- This information will only be used to fulfill this agreement.
- The obligation to keep these secrets remains in place for 3 years after our work together ends.
Section 4
Responsibility & Liability
- IP Guarantee: We will defend you against any third-party claims that our systems infringe on someone else's intellectual property.
- Liability Cap: Our total liability is limited to the amount you paid us in the month the issue occurred. We are not responsible for indirect or consequential losses.
Section 5
Indemnification
You agree to protect the Company from any legal claims or expenses that arise if the system is misused or if you fail to follow the provided safety guidelines. You also take responsibility for any third-party claims resulting from your general business operations.
Section 6
Project Flexibility & Changes
If you need to change the project scope, just let us know in writing. We'll discuss how those changes affect the timeline and if any additional fees apply based on the new complexity.
Section 7
Ending Our Partnership
- Breach of Contract: If either party fails to uphold their end, the other can terminate immediately with written notice. Work stops and access to active projects is revoked.
- Force Majeure: Neither party is responsible for delays caused by natural disasters, major internet outages, or cyberattacks truly outside our control.
Section 8
Non-Circumvention
Our team is our greatest asset. You agree not to hire our employees or contractors directly, bypassing the Company. Doing so will result in immediate termination of this contract and potential legal action.
Section 9
Third-Party Services & Proper Use
- External Tools: We use various third-party platforms (APIs, software, etc.). We aren't liable if those outside platforms have outages or change their terms.
- User Error: You are responsible for any data breaches or disruptions caused by misuse of the system or failure to follow our security instructions.
Section 10
Cancellation & Our Guarantee
- First 30 Days: If you aren't satisfied, cancel within 30 days for a full refund with a written request.
- Commitment Period: After the trial, you are committed to the minimum term. No refunds for early cancellations.
- 90-Day Satisfaction Window: If after 90 days none of the sales markers are met, we offer a "satisfaction or cancel" option — no questions asked.
- Post-Commitment: Once your initial term is up, cancel anytime with 30 days' notice.
- Digital Signatures: Electronic signatures (DocuSign, PandaDoc, etc.) are legally binding.
Section 11
Technical Systems & Data Integrity
- System Reliability: We aren't liable for downtime or bugs caused by external factors (internet outages, hardware failures) outside of our direct control.
- Your Backups: You are responsible for maintaining your own backups of any data integrated with our tools.
Section 12
Technology Costs — What We Cover
The Company covers the costs of the core tools required to run your system, including:
- Twilio numbers & call minutes
- Business emails & API fees
- Hosting infrastructure
We typically budget between $200 – $300/month for these operating activities.
Section 13
Performance & Our Best Efforts
We are fully committed to helping you reach your sales milestones using every commercially reasonable effort. Please understand that we cannot guarantee specific results that depend on external market factors or third-party platforms.
Section 14
Working Together — Cooperation & Feedback
- Your Role: We rely on you for timely feedback and access to necessary systems.
- Non-Performance: If we can't move forward due to missing info or access from your end, we reserve the right to end the agreement with 30 days' notice. Refunds are not available in these cases as our team has remained on-call.
Section 15
International Operations
- Taxes: You are responsible for any local taxes required in your region.
- Currency: Payments in the currency listed on your invoice. You handle wire fees or exchange rate differences.
- Global Compliance: We both agree to follow all privacy, IP, and trade laws applicable in your jurisdiction.
Section 16
Logistics & Staying in Sync
- Time Zones: We primarily operate during EST business hours. Please allow for time zone differences in response times.
- Language: This agreement is written in English unless we agree otherwise.
Section 17
Amendments & Changes
This agreement can only be changed if both parties agree to the update in writing. This ensures there are never any "surprise" changes to our working relationship.
Sections 18 & 19
Dispute Resolution
If we can't work through a disagreement, we agree to try honest negotiation first. If that fails, we move to mediation or arbitration.
- Jurisdiction: The laws of Nassau County, NY USA govern this agreement.
- Arbitration: Under the rules of the International Chamber of Commerce (ICC), held in Nassau County, NY USA. The arbitrator's decision is final and binding.